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Recent Engagements

Better Business Cases for Ten Year Planning

Auckland Council Parks, Community and Lifestyle | June - September 2017

This groundbreaking project used structured conversations to develop and evaluate future options for Auckland's extensive network of parks, libraries, pools, sportsfields and community centres. 

The goal: To strategically prioritise over $7 billion in capital and operational spending for the LTP 2018 - 28.

Structured Conversations  teamed up with Caravel Consulting Ltd in this mammoth effort, to develop and facilitate 25 strategic workshops across eight activity units. Industry-leading methodologies including Investment Logic Mapping (ILM) and Better Business Cases (BBC) were applied, to deliver understand strategic drivers, generate options and analyse benefits and risks. A suite of succinct one-page business cases now summarise the strategic, economic, financial, commercial and management requirements for focused investment over the coming decade. 

Current Projects

Whanganui District Council Sister City Strategic Review | October 2017

Working with Whanganui District Council to review the potential strategic and economic benefits of long-standing sister city relationships. Structured Conversations specialise in building Asia-Pacific strategic capability in local government to achieve community aspirations.

University Client | IT Business Case | August - October 2017

Developing an annual business case - using a modified Better Business Case approach - for the second year of a significant IT transformation. This business case has required a flexible approach to development to suit the client's internal systems and the charting of an entirely new course of project options, following a sharp shift in the strategic directive of the organisation.

Southland District Council Corporate Performance Framework | July - December 2017

Strategic advice and support to implement a new approach to managing performance information, including a redeveloped strategic framework. ILM workshops identified strategic issues and priorities for change, with benefits mapping techniques used to understand strategic objectives and levels of service. A collaborative/decision-conference approach engaged Councillors and officers in the development of new planning and reporting frameworks and the development of enhanced measures and targets.

Confidential Directors Policy Review | October - December 2017

Reviewing issues related to the appointment, remuneration, eligibility and conduct of directors to commercial organisations with a strong public sector influence.

Better Business Case | Council Client | September - December 2017
Leading and developing a local government business case, to capture the maximum possible value from a community investment that has publicly derailed. Better Business Cases and Investment Logic Mapping have been scaled and applied to understand the strategic issues and plot a path forward that will achieve long-term objectives, re-engage the community and maximise the value for money spent.

Recent Engagements

Programme Business Case, University Client

Redevelopment of a transformational $21 million IT Programme Business Case, navigating complex political, commercial and organisational context to successfully secure funding. 

Investment Proposal, NGO Client

Preparing a business case for additional funding to a social services client to expand operations.

3 Waters Service Delivery Review, Gore District Council

Section 17A of the Local Government Act 2002 requires periodic review of funding, governance and service delivery arrangements. Three waters is a sector under pressure, facing increased regulation, changing community expectations and affordability constraints. SC recommended changes to enhance key strategic relationships, reduce risk, optimise value for money and improve renewals planning.

Social Housing, Democratic Effectiveness and Investment Property Review

SC uncovered a concealed $20 million investment liability, severe under-resourcing and decision-making weaknesses that have prompted urgent strategic discussions around the governance table.

ILM - Testing the Logic of a Tech Investment

A 2 hour facilitated ILM workshop identified a suite of previously unacknowledged strategic business changes required for investment in new field technology to be effective.

Business Case Recovery - Consortium of DHBs

Recovery and redevelopment of a $75 million IT system Programme Business Case to meet Ministry of Health funding requirements.

Detailed Business Case - University

Co-authoring a Detailed Business Case for an $80 million capital facilities investment, recommending a fully developed preferred option.

Management Systems Review - Ministry for Primary Industries

Internal effectiveness review, recommending improvements to performance management,
stakeholder engagement, decision-making and administrative efficiency.

Satisfied Clients

Providing expert insight for public and private sector organisations, including

  • Local government
  • Central government agencies
  • Universities
  • District Health Boards (DHBs)
  • Private companies
  • Non-Government Organisations (NGOs)