Feature Case Study

Strategic Prioritisation Framework

Waitaki District Council, Strategic Priorities Framework | December 2017

Alicia was engaged to assist WDC in developing a framework that would enable officers and Councillors to effectively prioritise potential projects, as part of the Long Term Plan 2018 - 28 development. 

The goal: To strategically prioritise competing projects and opportunities for the LTP 2018 - 28 by building consensus about medium-term priorities with elected members and senior officers.

Alicia facilitated a full day workshop for elected members and senior managers, with the goal to create a robust prioritisation framework for potential LTP projects. Using Investment Logic Mapping (ILM), Alicia led the group of 20 through a series of robust and challenging discussions to hone in on the key issues and opportunities facing Waitaki over the next 10 years. Key to this discussion was Alicia's facilitation style, which includes questioning assumptions, pushing for evidence and building consensus around the relative importance of the most significant issues.

Thanks to this workshop, and the investment logic and initiatives map provided at its conclusion, WDC now has a clear and compelling logic for strategic investment over the next decade, as well as a suite of prioritised projects and a framework for assessing of future spending proposals.

Current Projects

Invercargill City Council Social Housing Review | January - April 2018

Providing strategic advice, research and evidence-based analysis to support second-stage review of Council's social housing portfolio.

University Client Target Operating Model | February - March 2018

Developing, in collaboration with the Programme team, a Target Operating Model for the future vision of a significant IT transformation.

Waitaki District Council Capital Projects Review | March 2018

Facilitating discussion and analysis of key capital projects to build consensus about a future strategic direction.

Southland District Council Roading Alliance Strategic Review | February 2018

Facilitating discussion and analysis of potential governance and management structures for three key roading alliance contracts.

Recent Engagements

Whanganui District Council Sister City Strategic Review | October 2017

Working with Whanganui District Council to review the potential strategic and economic benefits of long-standing sister city relationships. Structured Conversations specialise in building Asia-Pacific strategic capability in local government to achieve community aspirations.

University Client | IT Business Case | August - October 2017

Developing an annual business case - using a modified Better Business Case approach - for the second year of a significant IT transformation. This business case has required a flexible approach to development to suit the client's internal systems and the charting of an entirely new course of project options, following a sharp shift in the strategic directive of the organisation.

Southland District Council Corporate Performance Framework | July - December 2017

Strategic advice and support to implement a new approach to managing performance information, including a redeveloped strategic framework. ILM workshops identified strategic issues and priorities for change, with benefits mapping techniques used to understand strategic objectives and levels of service. A collaborative/decision-conference approach engaged Councillors and officers in the development of new planning and reporting frameworks and the development of enhanced measures and targets.

Confidential Directors Policy Review | October - December 2017

Reviewing issues related to the appointment, remuneration, eligibility and conduct of directors to commercial organisations with a strong public sector influence.

Better Business Case | Council Client | September - December 2017

Leading and developing a local government business case, to capture the maximum possible value from a community investment that has publicly derailed. Better Business Cases and Investment Logic Mapping have been scaled and applied to understand the strategic issues and plot a path forward that will achieve long-term objectives, re-engage the community and maximise the value for money spent.

Programme Business Case, University Client

Redevelopment of a transformational $21 million IT Programme Business Case, navigating complex political, commercial and organisational context to successfully secure funding. 

Investment Proposal, NGO Client

Preparing a business case for additional funding to a social services client to expand operations.

3 Waters Service Delivery Review, Gore District Council

Section 17A of the Local Government Act 2002 requires periodic review of funding, governance and service delivery arrangements. Three waters is a sector under pressure, facing increased regulation, changing community expectations and affordability constraints. SC recommended changes to enhance key strategic relationships, reduce risk, optimise value for money and improve renewals planning.

Social Housing, Democratic Effectiveness and Investment Property Review

SC uncovered a concealed $20 million investment liability, severe under-resourcing and decision-making weaknesses that have prompted urgent strategic discussions around the governance table.

ILM - Testing the Logic of a Tech Investment

A 2 hour facilitated ILM workshop identified a suite of previously unacknowledged strategic business changes required for investment in new field technology to be effective.

Business Case Recovery - Consortium of DHBs

Recovery and redevelopment of a $75 million IT system Programme Business Case to meet Ministry of Health funding requirements.

Detailed Business Case - University

Co-authoring a Detailed Business Case for an $80 million capital facilities investment, recommending a fully developed preferred option.

Management Systems Review - Ministry for Primary Industries

Internal effectiveness review, recommending improvements to performance management,
stakeholder engagement, decision-making and administrative efficiency.